Anna Scalf – Referral Manager
865-673-5000 ext 145
“We have used APS for all pain mgt referrals for over 5 years. Their staff is always ready to help. We appreciate having a complaint resource foir all of our pain mgt needs.”
Associated Pain Specialist is our number one pain mgt office we refer patients to. They are straight up honest with our patients. They do not tolerate the non complaint patient. We use them because they give our patients what they need not what they want.
The referral staff are quick to respond to our issues. Everything doesn’t always go perfectly but they have always been there to try to fix any mistakes. Thank you APS.
“APS is the only pain mgt clinic to send notes back to us once they have evaluated our patients. They are our number one resource for pain mgt in the Kingsport area.”
“APS accepts tn care and most of the insurances other pain mgt centers do not. They have proved to be professional and trustworthy.”
“Doing referrals for pain mgt. is a difficult job because not every office is complaint and looking to help patients and we are so thankful for APS.
“APS ii our number one referral location for all Virginia Medicaid carriers. In western Virginia we simply do not have enough trusted pain mgt. centers to care for our patients.”
“Finding an office that is complaint when it comes to pain mgt is difficult. Also finding one that accepts all the insurances is even more difficult. APS is on the top of our referral list. They always get the patients scheduled quickly and they treat our patients like people not drug seekers.”
“We were waiting to get a patient scheduled for an epidural at the VA center. APS is on the list bewing approved and we had our patient scheduled in just minutes. Thank you.”“The new patient coordinators are awesome they work with us and our patients to get the scheduled as fast as possible. Thank you.”Welcome to the APS Admission Team Page
Everyone in the admissions department is dedicated to making the
referral process as smooth as possible for your office. On this page
you will find everything you will need to refer a patient to our
office. When a referral is received we understand it is a referral but
we treat it as the doctor’s order. We will contact the referred
patient and schedule them at the earliest date possible. A team member
will notify your office of the date and time of the appointment. We
always strive to schedule the patient prior to the patients medication
refill date so the referring physician will not have to consider
writing a bridge prescription for the patient. We also have a full
time staff person dedicated to sending treatment notes back to your
office as well.
A message from the director
Everyone in my department is dedicated in making the referral process
a seamless one. If at any time you have questions or have any problems
please contact me direct. You do not have to call the front desk,
just call my cell number below and I’ll be happy to take care of
whatever referral issue you are having.
Mark Cooper
Director of Admissions
865-384-2174
