Sherry Hensley – Referral Manager

865-673-5000 ext 145

Welcome to the APS Admission Team Page

Everyone in the admissions department is dedicated to making the
referral process as smooth as possible for your office. On this page
you will find everything you will need to refer a patient to our
office. When a referral is received we understand it is a referral but
we treat it as the doctor’s order. We will contact the referred
patient and schedule them at the earliest date possible. A team member
will notify your office of the date and time of the appointment. We
always strive to schedule the patient prior to the patients medication
refill date so the referring physician will not have to consider
writing a bridge prescription for the patient. We also have a full
time staff person dedicated to sending treatment notes back to your
office as well.

A message from the director

Everyone in my department is dedicated in making the referral process
a seamless one. If at any time you have questions or have any problems
please contact me direct. You do not have to call the front desk,
just call my cell number below and I’ll be happy to take care of
whatever referral issue you are having.

Mark Cooper

Director of Admissions


  • Patient DEMO( including name, DOB, SS, insurance card and #, contact #)
  • Diagnosis of pain ( Chief Complaint)
  • Copies of insurance card
  • All notes referencing pain medication such as notes from other pain mgt clinics the patient has been to in the last 12 months
  • Last blood work or Urinalysis
  • Radiology reports such as x-ray or MRI findings is most important
  • Once the referral team receives this information we will call you patient immediately to get them on the schedule as soon as possible. If some part of the information is missing we will reach out to the primary care office to collect the missing information.

Insurances Accepted

At Associated Pain Specialists we accept most major insurance providers. If you do not see your provider listed please call the office for more information.

At APS there is no greater trust than that between a primary care physician and their patients’ care. We are honored so many office clinicians trust the APS team to evaluate and care for all their pain management needs. If you would like a representative to drop by your office and better explain why so many area PCP offices trust APS please click here.